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British Law >> Citizen Area >> Internet and Consumer Rights

Internet and Consumer Rights

As a consumer, citizens are protected while operating over Internet. However, since the area is new, many issues (e.g. SPAM) are not wholly resolved.

Every web site you visit that offers to trade with you should provide various pieces of information such as terms of sale, terms of use (of site), privacy statement, and so forth. In addition, the agreement between you and the trader are also subject to laws protecting consumers.

Trading Standards provide a searchable index of bulletins, including Internet, Distance Selling, Consumer Protection, Cooling Off Periods, Credit Card Protection, etc.

Consumer Direct is provided by the DTI and has an A_Z of topics including Internet buying, security, privacy, etc.

DTI eCommerce advice section covers Internet Shopping, consumer protection, distance selling regulations, etc.

HMSO Distance Selling Regulations in full text.

Office of Fair Trading Consumer area has a searchable index (by keyword) of information bulletins.

Ripoff Tipoff exposes internet cheats and what to do about them.

Internet Watch Foundation operated by government, police and service providers, provides information and advice on abuse of Internet, and invites reporting of illegal content or activities.